NVQ MANAGEMENT QUALIFICATIONS (New Standards introduced in November 2005)
		NVQ 2	NVQ 3	NVQ 4	NVQ 5
		Team	in	in	in
Unit	Unit	Leading	Management	Mangement	Management
No	Title	6 Units	7 Units	8 Units	7 Units
		4 Mandatory	4 Mandatory	5 Mandatory	4 Mandatory
		2 Options	3 Options	3 Options	3 Options
A1	Manage your own resources	M
A2	Manage your own resources and professional development		M	O	O
A3	Develop your personal networks			O	O
B1	Develop and implement operational plans for your area of responsibility			M
B2	Map the environment in which your organisation operates				O
B3	Develop a strategic business plan for your organisation				O
B4	Put the strategic business plan into action				O
B5	Provide leadership for your team	M
B6	Provide leadership in your area of responsibility		M	O
B7	Provide leadership for your organisation				M
B8	Ensure compliance with legal, regulatory, ethical and social requirements			O	O
B9	Develop the culture of your organisation				O
B10	Manage risk				O
B11	Promote equality of opportunity and diversity in your area of responsibility		O	O
B12	Promote equality of opportunity and diversity in your organisation
C1	Encourage innovation in your team	O
C2	Encourage innovation in your area of responsibility		O	M
C3	Encourage innovation in your organisation				M
C4	Lead change			O	O
C5	Plan change		O	O	O
C6	Implement change		O		O
D1	Develop productive working relationships with colleagues	M	O
D2	Develop productive working relationships with colleagues and stakeholders			M	O
D3	Recruit, select and keep colleagues		O	O
D4	Plan the workforce				O
D5	Allocate and check work in your team
D6	Allocate and monitor the progress and quality of work in your area of responsibility		M	O
D7	Provide learning opportunities for colleagues	O	O	O	O
E1	Manage a budget		O
E2	Manage finance for your area of responsibility			O
E3	Obtain additional finance for the organisation				O
E4	Promote the use of technology within your organisation				O
E5	Ensure your own actions reduce risks to health and safety	M
E6	Ensure health and safety requirements are met in your area of responsibility		M	M
E7	Ensure an effective organisational approach to health and safety				M
F1	Manage a project		O	O
F2	Manage a programme of complementary projects			O	O
F3	Manage business processes			M
F4	Develop and review a framework for marketing
F5	Resolve customer service problems			O
F6	Monitor and solve customer service problems		O
F7	Support customer service improvements
F8	Work with others to improve customer service		O	O
F9	Build your organisation.s understanding of its market and customers
F10	Develop a customer focussed organisation
F11	Manage the achievement of customer satisfaction			O
F12	Improve organisational performance				M