NVQ LEVEL 3 NVQ IN MANAGEMENT

To achieve a full award, candidates must complete four mandatory units and

three optional units (seven units in total).

Mandatory units

A2 Manage your own resources and professional development

B6 Provide leadership in your area of responsibility

D6 Allocate and monitor the progress and quality of work in your area of responsibility

E6 Ensure health and safety requirements are met in your area of responsibility

Optional units

B11 Promote equality of opportunity and diversity in your area of responsibility

C2 Encourage innovation in your area of responsibility

C5 Plan change

C6 Implement change

D1 Develop productive working relationships with colleagues

D3 Recruit, select and keep colleagues

D7 Provide learning opportunities for colleagues

E1 Manage a budget

F1 Manage a project

F6 Monitor and solve customer service problems

F8 Work with others to improve customer service